Home / Hauz vs Lettie
Hauz vs Lettie
Lettie and Hauz both let tenants report repairs on WhatsApp. Lettie describes itself as an AI assistant for landlords and letting agents. Hauz is built specifically for student letting agents and shared houses. Here's how they compare, using only information each company publishes.
Side by side
| Hauz | Lettie | |
|---|---|---|
| How tenants report | On WhatsApp. No app, login or portal. | On WhatsApp. No app or account for tenants. |
| Built for | Student letting agents and shared houses | Landlords and letting agents |
| Pricing model | £50 a month + £1 per property | Free for up to 4 properties, then £2.50 per property per month |
| Minimum properties | None | None stated |
| Contract length | Monthly. Cancel any time. | Not stated on Lettie's website |
| Student features | Room-level reports, access times and key permission, replies in the tenant's language | None specific to student lets listed |
| Setup | No setup fee. We set up your number and add your properties. | Self-serve sign-up online |
Lettie details are taken from Lettie's website, asklettie.com, checked on 11 October 2026. Prices and features change, so check with Lettie for the latest.
Where Lettie may suit you better
If you're a landlord with a handful of properties, Lettie's free plan for up to four properties is an easy place to start, and you can sign up yourself online. Lettie also lists features such as a time-stamped log of every message, certificate tracking with reminders, a store for compliance evidence and one-click legal reports.
Where Hauz may suit you better
If you're a letting agent with student houses, Hauz is designed around how shared houses work: which room the problem is in, who's affected, when someone's in, and whether a contractor can use a key. We set up your number and add your properties for you. Contractors get a private job link where they add before and after photos and mark the job done, and you can add jobs you spot on inspections to the same list. Hauz costs £50 a month plus £1 per property, so 100 properties is £150 a month, with the first month free.
Questions worth asking any supplier
- How long is the contract, and how much notice do I need to give?
- What will I pay each month for my whole portfolio?
- Who sets it up, and how long does it take?
- How are emergencies flagged, and what does the tenant hear back?
- How do contractors get the details and photos, and how do they report back?
Read how Hauz handles repairs in shared student houses, or see how it compares with Fixflo, which uses an online portal instead of WhatsApp.
Lettie is a trademark of its owner. This page only uses information Lettie publishes. If anything here is out of date, email pavrosios781@gmail.com and we'll correct it.